[Resolved] Olx India — account banned without any reason

manpreet_143

Address:	New Delhi, Delhi, 140901
Website:	www.olx.in

I had olx account registered with my email and phone number and i has sold two items on it and few more were put on sale. I had also bought two items olx via my same account.
But today when i opened the app it asked me to log in again and when i tried it said my account has been banned.
Even if they wanted to ban the account at least a prior notice would have been given or i could have taken remedial action.
This is totally unwarranted.
My account should be restored immediately.

Was this information helpful?

No (0)

Yes (0)

Jun 29, 2018

Complaint marked as Resolved

Verified Support

May 22, 2018

OLX India Customer Care's response Dear Manpreet,

Greetings from team OLX!

We understand your concern, however, we would request you to share more information related to your account on our email address i.e. [protected]@olx.in.

This will help us in resolving the issue in the better way.

Thanks,
Team OLX