[Resolved] Olx India — Account Banned without intimation | |||||
My account was banned without any intimation. I dont even now if there was a violation which at least should be intimated to user over his email ID. It is obvious that unknowingly someone may violate e.g. person who is logged into VPN server located in US location while I am located in Pune. An error should be generated in such cases (so that person can log out of VPN) instead of banning the account. Moreover there is no information available on how to unban the account. I wrote an email however OLX has not taken any action. Was this information helpful? | |||||
Apr 6, 2017 Complaint marked as Resolved Verified Support Mar 06, 2017 OLX India Customer Care's response Dear Ujjwal, We are sorry to hear about the inconvenience caused to you. We have replied to you through email regarding the account block. Please check your inbox for the same. Regards, Team OLX | |||||
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Transition id: 1908507
Ad: [protected]
Thank you for sharing the details with us. I deeply regret for the inconvenience.
We have checked the details, upon receiving your request and wish to inform you that, we do not allow contact number any where in the Ad description, title or image. Due to this reason the Ad has been removed from the site.
You may go through this link to know more: http://help.olx.in/hc/en-us/articles/205005752-Rules.
We hope this resolves your concern. Do let us know, if you need any further details. Simply write to us at support@olx.in and we will try to clear all your doubts.
Regards,
Team OLX