[Resolved] Olx India — Accounts Banned

Udhayan.Unnikrishnan

Address:

Thrissur, Kerala, 68001

Hello Olx Team,
My Olx accounts has been banned for no reason immediately after registration
Account details below
[protected]
[protected]
is it possible to remove ban? or is there any certain reason for this ban?
I tried to open a new account with my second mobile number and same situation happened.Could you please help me to remove ban or open a new account without ban?

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May 12, 2017

Complaint marked as Resolved

Verified Support

Nov 09, 2016

OLX India Customer Care's response Dear Udhayan,

We sincerely apologize for the inconvenience caused.

We wish to inform you that as per our records, your accounts have been banned because you have accessed your accounts with foreign IP that does not comply with our Terms o[censored]se.

Kindly write us at [protected]@olx.in and state the reason of accessing your account from the foreign location, so that we can take further action accordingly.

Awaiting for your mail!

Regards,
Team OLX India

Nov 10, 2016

Updated by Udhayan.Unnikrishnan Dear OLX Team,
Thank you for your response,
As advised I emailed at [protected]@olx.in and mentioned the reason of accessing the account from abroad.

Kind Regards,
Udhayan