[Resolved] Olx India

[Resolved] Olx India — acer lcd

R Rajender85 from Chandigarh, Chandigarh

I ordered acer lcd 16 inch of rs. 2500/- from olx on 22 feb 2018 from, Ad id: [protected], name sandeep sidhu. He gave me contact no. [protected] and [protected]. He asking me for advance payment of rs. 2500/- plus 350 courier charges. I transferred the amount of rs. 2850/- by net banking. But till today.. He neither give me product nor return my money. Was this information helpful? No (0) Yes (0)
Apr 12, 2018 Complaint marked as Resolved Verified Support Mar 10, 2018 OLX India Customer Care's response Dear Rajender, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community. Thank you for contacting OLX! Thanks, Team OLX
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