[Resolved] Olx India — all of sudden my professional account got banned

DrSanjit Kaulavkar

from Delhi, Delhi

Address:

Kagal, Kolhapur, Maharashtra, 416216aoes

I was about the upgrade my property related ad... I paid money for monthly plan rs 999... N all of a sudden everything vanished.. They received my payment n next second they banned my account?.. How is it fair?? U guys do whatever u want... Many times ads got deleted aftr payment.. What the hell is happening?? I have other electronics;mobile related ads too... Most of them are paid ads... I want my account back at any cost

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Jan 5, 2020

Complaint marked as Resolved

Verified Support

Dec 04, 2019

OLX India Customer Care's response Dear OLX User,

Greetings from Team OLX!

Thank you for taking out the time to write to us.

Please accept our sincere apologies for the inconvenience caused.

We would like to inform you that we have rectified the issue, now you will be able to access the account without any hassle.

We suggest that you login to your account after 1 hour in order to avoid any inconvenience.

Please do write back to us if you have any further queries and it will be a pleasure to assist you.

You can also call our customer support number at[protected]:00 am to 07:00 pm) available seven days a week.

Thank you for your patience and support.

Have a great day ahead.