[Resolved] Olx India — banning for no apparent reason | |
I have been using olx for a long time but recently due to no substantial reason all my no. Are getting ban ed from olx. I tried my no. My dad's and my mom's and eveytime a new account was made after an hour later it gets banned. This situation has been both frustrating and harmful for my resources, i have been trying to sell my bike for 3 months now thanks to this ban issue, i am not able to do so. Was this information helpful? | |
Apr 9, 2020 Complaint marked as Resolved Verified Support Mar 09, 2020 OLX India Customer Care's response Dear OLX User, We have a specialized team that will be able to assist you on priority. Just drop in an email mentioning your registered number on OLX at [protected]@olx.in. Thanks, Team OLX | |
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Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!