[Resolved] Olx India — bike stolen

Joel Jose Tom

from Bengaluru, Karnataka

Website:

www.olx.in

A person had got in touch with me on may 1st week regarding the selling ad i have posted and told me that he was interested in buying my bike. We decided to meet in the middle (Electronic city, bangalore) and at around 4 pm. He sat on my bike for a test drive and rode away with it without stopping. He had provided all wrong information and identity to me. All the accounts we were connected have been deleted by him as well. I require complete information about the user (Which they are supposed to verify initially) and also need a solution from olx regarding this on high priority.

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Jun 25, 2018

Complaint marked as Resolved

Verified Support

May 24, 2018

OLX India Customer Care's response Dear Joel,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Ad id through which the buyer contacted you.
- Chat/message history with the buyer.
- Contact number/email address of the buyer.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX