Olx India — car sold pending amount clearance

Address:

AAA, 122011

I have sold a vehicle via olx cash my car, vehicle no - hr26cg7560. The vehicle was sold at 1.5 lacs

An amount of 5000 was kept on hold as one challan was pending which was of inr 2000/-

Now the executive is saying olx has charged 5000/- rs to clear the challan, can you clarify the same as i never approved this amount to olx

Vehicle no - hr26cg7560
Owner - puneet sethi