[Resolved] Olx India — cheating by a member of olx.

Dharmveer Rathore

from Bhopal, Madhya Pradesh

Website:

www.olx.com

I want to buy a second hand mobile from olx. A member which details are attached as photos with this complain chat with me on his whatsapp number +[protected]. He is deal with me to send oneplus 3t in 17000/-inr with a condition that he want 12000 advance and rest after delivery. As his terms and conditions i sent 12000/- inr on 04.01.2018 to his account. His accont detail are also attached with complain but the sellar dont send me the mobile yet. Now i request him to give back my money but he is not respond.

+4 photos

Was this information helpful?

No (0)

Yes (0)

Mar 1, 2018

Complaint marked as Resolved

Verified Support

Jan 28, 2018

OLX India Customer Care's response Dear Dharmveer,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX