[Resolved] Olx India — Complaint regarding an user profile | |
I found a fake user profile id[protected] in olx who shares lot of home based job ads for different location. Her ad ids in olx is [protected], [protected], [protected], [protected] and soo on. Her phone no : [protected]. I have reported some of the ids in the olx website itself. She asked me to pay a deposit amount of rupees 1200. I paid and received a book and a registration form without company address through trackon courier without from address. After completing i asked her the company address to send the written papers she didn't reply. And reply till now. I have attached the ad posted in olx, the registration form, the courier address and the account used by her and the payment made by me. Kindly find the attachments. Please help me in refunding the amount and people like me who lost their money. When you go through her profile you can find same ad for different location created on the same day.
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Aug 14, 2021 Complaint marked as Resolved Verified Support Mar 25, 2021 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX! | |
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