[Resolved] Olx India — Deactivated my ad without any reason.

Bubbly567

Address:

FLAT NO 302 ADWALPALKAR MERCES, NEAR SYNDICATE BANK MESTA BHAT

Hi.I posted ad for selling my flat on Tuesday. It was active n many people gave positive responded on my ad. After two days on Thursday afternoon olx deactivate my ad. I called customer care regarding this after half an hour discussion they activate my ad. In the evening again they deactivate my ad. This time they said sorry mam we can not activate your ad now. I ask fo reason they said that because of the company policy we deactivate ur ad. I ask fo the policy details not a single reason they have for that. They just say v are sorry fo ur inconvenience. I say i[censored] wanted to deactivate why you didn't did this on first day when I posted the ad on olx. After three day when I m chatting with the people.my deal is almost going to be complete...now u r saying sorry ?

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Aug 10, 2021

Complaint marked as Resolved

Verified Support

Apr 03, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you.
Please share the ad id with us on [protected]@olx.in . Our support team will provide you with a proper resolution.
For immediate assistance, you may also visit our help page:-https://help.olx.in/hc/en-us/articles/[protected]Items-not-allowed-on-OLX

Thanks,
Team OLX