[Resolved] Olx India — featured ad in olx worth rs 1599 | |||
I purchased featured add from olx on date 6th nov. The add was suposed to run to 6th dec. On 18th i accidentally changed the city of that add. Due to which featured got remoed with in 2 min i again changed the city back to chandigarh but still olx didnt gave my featured add back. Now they are saying once removed we dont provide that add back. This si total forgery. Scam. As i got same add back with i bought. Kindly help me out Was this information helpful? | |||
Dec 26, 2019 Complaint marked as Resolved Verified Support Nov 19, 2019 OLX India Customer Care's response Dear Shivam, We regret the inconvenience caused to you. We would quickly like to resolve this for you. Please contact us at [protected]@olx.in with complete details. Thanks, Team OLX | |||
 2 Comments | |||
Comments
The buyer get their amount transaction later he had no responce and Fraudly behave like ...fraud id proof and etc...
OLX India Customer Care's response, Nov 25, 2019
Verified Support
Dear Vijay,
Greetings from Team OLX!
We would be more than happy to help you.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
We look forward to serve you better.
Greetings from Team OLX!
We would be more than happy to help you.
Would request you to elaborate on your concern so that we can assist you accordingly.
It would be great if you could share the contact details of the person that you are referring to.
In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
We look forward to serve you better.
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.
Awaiting reply from you!