[Resolved]  Olx India — fraud bike selling from this site by a person claiming himself as army personnel

Address:560098

I was planning to purchase a bike from olx. I saw a seller selling apache rtr 160cc red color with bike number ka02 jv5814 from seller named rahul on olx verified by mobile number. He shared me his contact number as [protected] and asked to contact with him on whatsapp on this number. The price was updated as 50000 rupees and he agreed to sell it to me for 40000 rupees. As a proof he send the bike photographs, rc and id proof of his. He claimed himself as rahul kumar an army personnel working at kia airport. He told me that he is getting transferred from bangalore, so need to sell his bike. He asked me to pay 3100 rupees as airport service charge to [protected] registered with google pay and upi account mentioned in the screenshot and then he sent me the receipt of the same through whatsapp. On the way they asked me to pay 8250 rupees to the same account which i did. The claimed delivery person was in contact with me through mobile [protected]. They asked me to make further payment of 9550 rupees which i denied. Later in the night approximately 11 pm they claimed that they are going to return the amount through paytm. For that i need to update his mobile number in my paytm. I did the same and then he changed the password, email id and opened saving account with paytm. Now my paytm account is under his control and it was verified with my kyc details. I had used pan to verify the kyc details. Now i do not have any control on my paytm account and they might misuse it later. I did not had 6 rupees in my paytm wallet and i do not have any update on the transactions done through that paytm account after this account hack incident. The paytm account is updated with [protected] and email address can be found in attached image. I request you to take an action against fraudulent use of my paytm and secure it as well. Also, the selling of fraudlent bike through olx. I have filed complaint with olx as well with complain number as ts24349. They shared [protected]@olx.in email id to contact to them if required.

So, i lost 11350 rupees in total and my paytm account is still used by those frauds.
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Feb 23, 2019
Complaint marked as Resolved 
Verified Support
Jan 22, 2019
OLX India Customer Care's response
Dear Ajay,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in.

Thank you for contacting OLX!

Team OLX
Complaint comments 

Comments

I have lost 37 thousand rupees ...claiming that they would deliver bike ...I was shocked ...they use name of indian army ...I was cheted...the man name was manjeet singh
The man was claiming he was an indian army and he wanted to sell his bike as fast as he can ...so I believed but after sending him 37 thousand I realised he was an fraud...he uses an paytm bank of vimla devi

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