[Resolved] Olx India — fraud on your website

[Resolved] Olx India — fraud on your website

R Rahul Kumar Prajapat

I put an ad and i got a call from [protected] and [protected]. And they claims to transfer amount by a qr code that i should scan to payment method. This all happened on 2nd april. I did not do so. But for further you should take some actions against him. Or instruct me to file any fir under category. My email address is rahulkumar2015. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
May 3, 2020 Complaint marked as Resolved Verified Support Apr 02, 2020 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX!
1 Comment	Share
Submit Close

Related OLX India reviews

View all 4695 OLX India Reviews

Comments

Jp Reddy Marri

Sir people are like this he told me he was a Indian officer he sand me this proofs is told me that he was buying my bike and he asked me to give phn pay number and he told me that I will paying see and he request me to pay I asked him how can I pay he told me that plz respect indian army and he cheated me

Jp Reddy Marri's reply, Apr 5, 2020

His proofs

OLX India Customer Care's response, Apr 6, 2020

Verified Support

Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number 9999140999 (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.

Awaiting reply from you!