[Resolved] Olx India — Fraud seller sold broken moto x play | |||||
A seller named Nayan Roy in Kolkata aksed me I was interested in buying his mobile. I was interested and through perpetual conversation he told me there was no issues in the phone. He told me to meet at tollygunje metro station, I agreed to it. 15mins after he told me he got an urgent call and told me he wouldn't come rather his roommate would come to give me the product. He came within 10 mins. I noticed there were crack but the touch and camera was fine. When i bought it home and found out that the sound system was cracked (both the speakers and headphones). And the screen had bright spot at some end and didn't fit right into the place(the gum came off as the screen was newly glued to the phone) . I had given him 9800 rupees. And i fell i have been cheated and they are not receiving my call back. Was this information helpful? | |||||
Apr 11, 2017 Complaint marked as Resolved Verified Support Mar 09, 2017 OLX India Customer Care's response Dear Anik, We sincerely apologize for the inconvenience caused. We request you to share the complete details at [protected]@olx.in so that we can look into this matter and take action accordingly. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Regards, Team OLX | |||||
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Even though he had done fraud as he sold broken phone, you had been present at the time of buy and seen the mobile before buying. So its your fault. You are the buyer you must carefully look into product which you going to buy. Its your hard working money. Before spending money to buy the second handed mobile please be aware of the fault which is with product. Also u may claim this with OLX with chat what you had with seller.
Thanks
ANGURAJ