[Resolved]  Olx India — Fraudulent transaction through fake accounts

Address:Not available
Website:OLX, PAytm,

Got a call in response to contact shared on OLX at around 9;30 am. The person introduced himself as Vikas patel, husband of Renu Patel who had contacted me on OLX to buy the bag put for sale. He said that he was in Army and that his wife would come to pick the bag from my location and that he would pay me in advance through paytm which he shall do from his office as army personnels aren't allowed to do transactions online on their personal phones. He said he stayed in sector 44, Chandigarh and asked me to share my live location and photos of the bag. These issues he shared on different calls which he did at 11:30 am to say that the server in his office was down and that he shall do the transaction at 1. His number was [protected]. He called at 1 and said that he was with his accountant Capt Naveen Singh Tomar who asked me to transfer 5 rupees through paytm and receive 10 rupees later. He said that army canteen does payments like this. The transaction took place from paytm under the name Ashish Kesharwani. Then he asked me to do the transaction of 2000 rupees and then check my balance. When the transaction failed he sent me message from another account named Amritlal. Then after that Bhagawanti and then finally the transaction was successful from Ujjwal Kumar's account. This happened twice in which I lost 4000 rupees. In between they also tried to get 20000 and 10000 rupees but didnt work. The person who claimed to be Capt Tomar's number was [protected]. I randomly googled the name and was surprised to find several complaints against them since 2019. They have used the same technique to get money transferred from the other persons account.
I have lost 4000 rupees and I request to get refund of the amount knowing that these people have been fooling so many since three years and are still active on OLX and nothing has been done about it.
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Mar 12, 2022
Complaint marked as Resolved 
Verified Support
Feb 09, 2022
OLX India Customer Care's response
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number[protected]:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

We look forward to serve you better.
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