[Resolved] Olx India — HTC ONE E8 DUAL SIM seller said that 4g handset or advertise also 4g handset but this mobile 3g

laxman sahani

from Bhubaneshwar, Odisha

Address:	Sundergarh, Odisha, 769012
Website:	olx

I want to buy a 4g handset so searching in olx. So suddenly I have seen the add HTC ONE E8 DUAL SIM 4G HANDSET. I am interested to buy this product and talk to nilesh nayak Rourkela he said that mobile device everything is good and suddenly format it so everything is ok. But suddenly he said that mobile switch off so he said that just used it if any problems I will returned. When I was coming to home and charge mobile phone and on mobile and insert a sim so network show that 3g handset. I am so disappointed if he advertising on your OLX so how to describe wrong information about mobile device. if you give me NILESH NAYAK ROURKELA details so I will launch a FIR of this matter. I am so disappointed OLX.
I am requesting that plz any types of information of products and person who advertising there products plz ensure everything like contact number, email address, and adhaar number compulsory to add everyone who advertising there products.

Thank you

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Apr 20, 2017

Complaint marked as Resolved

Verified Support

Mar 17, 2017

OLX India Customer Care's response Dear Laxman,

We're sorry to learn you have encountered possible fraud by a seller and understand your monetary loss.

OLX does not participate or interfere in the negotiations or transaction between buyers and sellers, we urge users to always review the ad carefully. After reviewing the ad and making sure all of criteria are met, payment can be made.

However, we assure you that out top priority is to maintain safe and secure OLX community. Therefore, we have deleted all the ads and we have also blacklisted the user account from our site.

Your concern is our priority and we will always do our best to resolve it at the earliest. For any further assistance, you may reach out to us at [protected]@olx.in.

Regards,
OLX India