[Resolved]  Olx India — I got a msg from olx user

Address:521324
Website:Www.Olx.com

I got a message from olx user that he want my phone he said that to ship my phone so that i will send money but he didn't send money and he what's app number which was so different from my country his number is +[protected] he said his an army i can't do bad things to u people i send my phone cost 53000 inr but i didn't get anything plz do anything i want my money or my phone back to me plzzzz he taken my bank details and i have his shipment details
Was this information helpful?
No (0)
Yes (0)
Jul 15, 2017
Complaint marked as Resolved 
Verified Support
Jun 14, 2017
OLX India Customer Care's response
Dear OLX User,

We sincerely apologize for the inconvenience caused to you.

Kindly contact us at [protected]@olx.in with the following details so that we can appropriately assist you in this matter.

- Shipment details.
- Ad id through which you have contacted the buyer.
- Chat/message history with the buyer.
- Contact number/email address through which you have an account with us.

Regards,
OLX India
Complaint comments 

Comments

I will pay 199 for a house sale . But this add is not active. I want to know why ?? Isn't not a chatting?

OLX India Customer Care's response, Jun 20, 2017
Verified Support
Dear Mr. Santiniketan,

As per our policy, we do not allow contact number mentioned anywhere in the Ad description, title or image.

Due to this reason the Ad was removed from the site. Please go though this link to know more: http://help.olx.in/hc/en-us/articles/205005752-Rules.

We hope this information will help you. As always, feel free to contact our Customer Support, if you have any questions or doubts.

Call us on our Toll-Free number at 1800-103-3333 (10:00 am to 07:00 pm) available seven days a week.

Regards,
OLX India
I had this same experience, same number he talled he is an army general and he offered more than the price that i had put in olx
By luck i have seen this complaint before shipping

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OLX India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    4696
    Pending
    959
    Resolved
    2566
    OLX India Address
    A-8/21, First Floorvasant Vihar, New Delhi, Delhi, India - 110057
    View all OLX India contact information