[Resolved] Olx India — I have bought a washing machine through olx from a person named: faraz | |||||
I have bought a washing machine through your website and it got delivered and i hadpaytm the amount 5650/-. The people who came have not shown the full working. They switched on and off it. The person said while buying if there will be any fault then they will send the guy for repair. I came to shock when i realised on the next the that washing maching doesn’t work and i have been trying to contact them from last week. They gave me a bill also with a name “professional enterprises” Someone name jaffer handles it. Was this information helpful? | |||||
May 28, 2018 Complaint marked as Resolved Verified Support Apr 22, 2018 OLX India Customer Care's response Dear sir, Greetings from team OLX ! Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in. As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities. Please do contact us by email i.e.[protected]@olx.in for any further requirements, our specialized team will be happy to assist you. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX Thanks Team OLX | |||||
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