Olx India — I lost Rs 199 while i place the advertisement on olx

Address:	600034
Website:	olx

I place advertisement on olx and paid rs 199 for view that ad for one month.but the ad not viewed on the site bcz it has been removed during verification .I spoke with the customer care executive for correct that ad and place dat on site they told they cant replace or refund .I request them it didn't viewd on the site as it removed before place that on site but they told their policy is dat they refund money.im requisting to refund my money