[Resolved] Olx India — iphone 8 plus

Aditya5028

from Dehra Dun, Uttarakhand

Website:

Www.olx.in

I saw a aad on olx it wass of iphone 8 plus i message nd he said that he needs money immediatly so he is sellin phone so he send me his id then he ssid first you will have to do half payment and i paid 27000 via paytm and now he is not accepting my calls and i dont get the mobile phone
His mobile no. Is [protected]
Name vikram vaghmare

+2 photos

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Jun 7, 2018

Complaint marked as Resolved

Verified Support

May 07, 2018

OLX India Customer Care's response Dear Aditya,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

Also, would request you to please share the transaction receipt if any, in context to advance payment

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX