[Resolved] Olx India — iphone transaction.fraud seller:vikram b alu whagmare.contact no.[protected]&9

samhitha.p

from Visakhapatnam, Andhra Pradesh

Website:

olx

Fraud seller on olx saying he is army person took advance money of rs1000 for iphone6splus on[protected]Yesterday) and said he will send parcel by today morning.
He is changing his no. And opening new accounts. Already other complaint is there on him which i got to know recently. How can we get compensated.
Olx team is just saying they are just mediators and blocking that account and no other action.
There is no check of identity while registering. It just require one phone no. Which is so easy to get in india.
We decided to file petition against old for not keeping security concerns.

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May 7, 2018

Complaint marked as Resolved

Verified Support

Apr 03, 2018

OLX India Customer Care's response Dear Samhitha,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX

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Comments

Naseer Reshi

from Jammu, Jammu and Kashmir

Yesterday of all sudden I found my 02 accounts olx banned related with my two of my now.this sort of olx company is objectionable I am using this app for last 7 years more and there was no interruption during that time nd I was using the app flawlessly nd hassle free .I usually get my products easily on this platform as per needs please restore it

bhavesh parwani

from Ahmedabad, Gujarat

A person who kept iphone x on sale looted 10000 rs from his name was veerabhadra totagi he told he from army pls send me money or else i will complain against u have ordered mobile nt paying money
And u will be sent to a jail by threatening he took the money and nw u will receive ur mobile