[Resolved] Olx India — I've lost money due to a fraud seller | |||
Sit, I'm sahil saurav.. I ordered made easy books, civil engg. To a seller on olx.. On 10/01/19.. I paid him rs.1000 as courier charge and he satisfacted me dat he'll send books to my location as earlier as possible.. But till not even a single has come.. Now, his phone ([protected]) is switch off.. And he also not respond me on what'up.. Sir i want u to take strict action against such cheaters so that no one can need to suffer anymore.. Yours Sahil saurav Ph:[protected] Add:h2, bhagalpur college of engg., bhagalpur Was this information helpful? | |||
Mar 26, 2019 Complaint marked as Resolved Verified Support Feb 22, 2019 OLX India Customer Care's response Dear OLX user, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in. Thank you for contacting OLX! Team OLX | |||
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I request you I need that seller Facebook ID, I want complaint police station. Don't block that user then only I can find where he lives in Chennai.
Please help me that seller Facebook ID.
Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail safety@olx.in.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Awaiting reply from you!
Thanks,
Team OLX