[Resolved]  Olx India — LG AC And LG Tv

We have seen that both AC and Tv for sale on olx by Vikash patel so we have contacted the person he asked us to contact on [protected] so we started conversation and finalized the amount. Later on he asked us to pay amount we refused and he sent all the images related to product and his images so we believed he is from indian army so we paid Rs. 1000 later he asked us to pay 4000 we paid that amount too. But later until and unless delivery we won't pay any amount so he agreed on that . We are ok with that and after 2 days we asked him deliver the products he asked us to pay remaining amount he has sent the receipt regarding payment so we believed and sent 15000 rupees after paying I received a call from delivery with name Indian military so I believed that they told us the products are here and are ready and the technicians will also come along to setup Tv and Ac but before they asked me to pay again 11550 rupees I paid that amount but again they are asking to pay the amount separately as 11500 and 50 rupess separately after delivering the product they will refund all the amount as they only charge 50 rupees but I have not sent them. Now they are not responding I have lost 31500 rupees please resolve this as soon as possible I will share the related chat images and images which he sent to me
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Aug 8, 2021
Complaint marked as Resolved 
Verified Support
May 18, 2021
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number[protected]:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!
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