[Resolved] Olx India — Multiple family accounts suspended due to name change

Ronak.joshi221

Jul 6, 2021

Address:

Nashik

Dear OLX team,

I have assisted your fraud team to identify fraud cases and have had some accounts blocked.

Recently I was being threatened and harassed by a local seller / competitor - Icon Computers - Nilesh Nikumbh through his own & various other associates accounts, so I changed names of my accounts to prevent unnecessary threats but my accounts got suspended.

As a result, im unable to sell anything which was a bit of relief owing to market conditions due to COVID-19.

It's very frustrating as your customer care number is constantly busy and your fraud risk team's number is out of service.

I kindly request you to help restore the account to my numbers linked below:
+91-[protected]
+91-[protected]
+91-[protected]
+91-[protected]

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2021

Complaint marked as Resolved

Verified Support

Jul 07, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX