Olx India — My account got suspended for no reasons

Olx India — My account got suspended for no reasons

D destiny987 Jun 3, 2023 Jun 5, 2023 This thread was updated on Jun 5, 2023

Hi team, My account on olx is getting suspended for no apparent reason. I believe the intent behind using this app is to sale/purchase used or new products and services. It's so disheartening to see all the engagements with buyers and sellers got lost. Not sure if there's a bot taking decisions to ban people based on keywords but i haven't breached any policy or community guidelines. If inquiring about a product results in banning then what's the point. Account email which got suspended - [protected]@gmail.com Kindly resolve this. Thanks Was this information helpful? No (0) Yes (0)

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OLX India Customer Care

from Gurgaon, Haryana

Jun 3, 2023

Verified Support

Dear OLX user,

We really apologize for the inconvenience. We request you to elaborate on your concern by sending an email to [protected]@olx.in. We will check this for you at the earliest.

OLX India Customer Care

from Gurgaon, Haryana

Jun 5, 2023

Verified Support

Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX