My account was suspended by Olx after two days of paying for feature ads. I contacted the support team for the reason and they informed me that I had shared my unregistered number in the chat. After enabling my account, I logged in but my feature add was not displayed. After using the feature add only two days, I contacted the team again, but was told they could not enable the feature add since my account was suspended, so my money has been lost.
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We apologize for any inconvenience this may have caused you.
If an account is banned due to sharing an unregistered phone number by the user, we ca not apply the packages back to the account as per our policies.
Thanks,
Team OLX