Olx India — OLX team are banning a genuine users also

Parkashm

from Jalandhar, Punjab

Nov 5, 2021

Address:

OLX India

Sir/Madam,
OLX team has suspended my account.
When i asked the reason for banning me. They told me that i have used "Army" word in my advertisement. This is not a genuine reason to block/suspend/ban a genuine and old olx user's account. I purchased many things from OLX. But now my account has been blocked and how can i purchase things around me through OLX.
OLX has not well trained staff or skilled experienced manager because they even don't know to whose account should suspend.
May be their intensions are to keep only fraud people's account on OLX. Fraud people can give them good amount of bride/commission.
We (genuine customer) can not do this type work.
I only want to ask OLX team that how can I purchase things on olx now?
I can't change my mobile number because this is my very old and permanent mobile number.

Special thanks to "ConsumerComplaints" team

+1 photos

Was this information helpful?

No (0)

Yes (0)

Verified Support

Nov 07, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.

In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX

Nov 08, 2021

Updated by Parkashm [protected]
I received a fraud call from olx team through above mentioned contact number. He was trying to take me on remote through anydesk app. I blocked his phone number.
No action has been taken by OLX team even after sending emails to them. if OLX team are ignoring me.
Then i will tell all the Indians about the real truth of OLX through youtube platform.
If OLX India don't want me to do so, then resolve my issue as soon as possible.
Thanking you again in a hope that OLX team will work for complaint.