[Resolved]  Olx India — privacy breach

Olx member named nabamita daspradhan has put my mobile number instead of her own for buying a car resulting into getting unwanted calls from the site and many other calls for doing friendship from various dating sites and apps. When i ignored the calls it resulted into getting more abusive calls from multiple numbers which are too harsh for an educated and reputed family like ours. Though olx has its own goodwill and reputation this type of ignorance in order to increase its fame is totally unexpected. It should have got measures to authenticate if the person who is providing the mobile number is himself or herself or not by means of generating secured otp's. If this matter is not treated as priority i will file a legal complaint against both the defaulted parties.
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Jul 3, 2018
Complaint marked as Resolved 
Verified Support
Jun 02, 2018
OLX India Customer Care's response
Dear OLX User,

Greeting from team OLX!

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

- Ad id through you are referring to.
- Chat/message history with the seller/buyer.
- Contact number/email address of the seller/buyer.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX!
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