[Resolved] Olx India — product not delivered even after paying money in advance

[Resolved] Olx India — product not delivered even after paying money in advance

V VIVEKANANDA shukla from Mumbai, Maharashtra

Respected sir/mam, I came into contact with a bike seller on olx. He asked me advance payments before delivering the bike. I paid approximately rs70000/- in multiple transactions. But after that he switched off his contact number and he has gone untraceable. His contact number.. [protected] His name.. Deepak kumar pandey Account number to which money was transferred..[protected] Ifsc code.. Pytm0123456 Was this information helpful? No (0) Yes (0)
Dec 12, 2019 Complaint marked as Resolved Verified Support Nov 08, 2019 OLX India Customer Care's response Dear Vivekanand, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX!
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