[Resolved] Olx India — received fraud messages and transaction confirmations

Shree Vanitha

from Coimbatore, Tamil Nadu

Address:

Chennai, Tamil Nadu, 603202

A us customer named frederick warnaar has sent fraud messages and sent fraud transaction mails from banks like wells fargo. Have confirmed with the bank that the mail was fraud and even his so told policies of the bank. He said the bank will release funds only after i mail them back with the couriered shipment details. Not at all happy with olx to allow such frauds. Reg my sony ps3 sale ad.

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Oct 29, 2018

Complaint marked as Resolved

Sep 25, 2018

Updated by Shree Vanitha Sent fraud mail alert to the bank .

Verified Support

Sep 27, 2018

OLX India Customer Care's response Dear Vanitha,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to please share more details with us on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Ad id through the buyer contacted you.
- Chat/message history with the buyer.
- Contact number/email address of the buyer.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX