[Resolved] Olx India — Regarding ad live in just 1 km distance | |||||
Hi i m a car dealer and i have taken ur 4999 package... Now a days u have set just 1 km distance for customer... Now u tell me if customer doesn't know how to select within city option which u have given on top and that is also in symbol way.. Then how we will get business... Trust me no calls from customers for any enquiry.. Earlier when there was no distance limits so we was getting approximately 20 calls and now no calls in whole day... This is very bad for us who are paying u every month on time and u r setting distance limits listening to those customers who are just timepass... If a customer is really interested they will call us anyhow.. But it should be simple as earlier where customer opens olx he gets all ads at the same time.. And he don't need to struggle... Pls our business is going in loss.. Now u think cust can get cars near by but this is just 1 km.. Do u really think in just 1 km he can get his need.. Believe me no... In fact here there are 100% time pass customer who just wanted to take an idea... Pls stop this otherwise me and maximum dealers are going to quit from next month... Pls show this msg to ur those higher authorities who just take decision anyhow and don't even ask or take suggestions from dealer s who r giving u business... Choice is urs.. Thank you Was this information helpful? | |||||
Jun 3, 2017 Complaint marked as Resolved Verified Support May 03, 2017 OLX India Customer Care's response Dear Ayesha, It seems you are not pleased with our updated version of the mobile app. We certainly appreciate your feedback. We understand that. Change is never easy. But we want to assure you that these changes have been made keeping the best interests of our users in mind. The new OLX App is more trustworthy, empowering, and simple to use. However, we understand the needs of our customers can differ. This is the reason why, we are continuously evolving according to changing user requirements and expectations, for which your feedback is extremely valuable. We will surely share it with our concerned team and they will work on it accordingly. Regards, OLX India | |||||
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