[Resolved]  Olx India — Regarding featured ad

Address:Hyderabad, Andhra Pradesh, 500036

I have paid 899 rupees to one ad for 1 month ad posting, for 2 days it has become active later on it went to moderate which is not existing while in searches. I want my money back or make my add active. I had a with the customer care person he is also very helpless. I have put more than 2 mails to the customer care support they are not yet all responding to the calls.
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Nov 4, 2016
Complaint marked as Resolved 
Oct 01, 2016
Naga Chandra Sekhar Nani's response
Details of him
[protected]
C. Laxmi srinivas
Oct 01, 2016
Naga Chandra Sekhar Nani's response
Nandyala
Karnool
Oct 03, 2016
jack2016's response
if we want to buy a mobile or any product why seller contact no is not mentioned beco the sell er doesnt have time even tocheck olx nor relpy the messages then how will we get the no
Verified Support
Oct 04, 2016
OLX India Customer Care's response
Dear Jagdish,

We apologize for the inconvenience caused.
We wish to inform you that the concern has been addressed and we have also replied to your email. Please refer the mail received from [protected]@olx.in.

Regards,
Team OLX.
Complaint comments 

Comments

Its really urgent i want to buy a laptops.when i search about laptops i will find the product but when i click on product there is no number of seller not only in one every product.i hope you will fixed it soon because its urgent i need my laptop today
OLX India Customer Care's response, Oct 5, 2016
Verified Support
Dear Sanjay,

We wish to inform you that you are not able to see the "call option" because we have removed this option from the App. Removal of the call option not only protects the privacy of the user, but also empowers him/her to decide who they want to share your number with.

However, You can easily contact the seller through the ‘chat’ option. The OLX Chat is a more trusted way of interacting for both the seller and the buyer. It allows you to share a large amount of information instantly and in a hassle-free manner. We encourage all our users to use OLX Chat to avail all its benefits.

For any further assistance, feel free to contact us at support@olx.in.

Regards,
Team OLX.
I posted add for 1200 in olx. Some one named laxmi srinivas called me and send him the disc for 1100. I accept the deal and send through dtdc. It was delived 3 days before till he didnot paid money to me i give him my bank account details i call him 1000 times he didnot reply anything pleaseeeeeee seeeeeee thisss issueee and send him i complaint
In your my city name is incorrect. I want to correct my city name, My city name is MALOUT but your site displayed MALAUT. Please correct as soon as possible.
If we want to buy a mobile or any product why seller contact no is not mentioned beco the sell er doesnt have time even tocheck olx nor relpy the messages then how will we get the no

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