[Resolved]  Olx India — retention amount not yet released

Address:

Thane, Maharashtra, 400605

I submitted all the necessary documents on 27th Jan’19, however my retention amount is not yet released. It was communicated to me it’s not yet released due to missing navigation SD card.

When I handed over my car on 22nd Jan’19 from my resident, navigation SD card was there in the slot and next day I got a call from OLX that SD card is missing and asked me whether I had removed it. It's pretty bad and disappointing experience dealing with OLX where such baseless allegations were made.

Request you to transfer my remaining amount asap and build better control for such incident where customer should not suffering due to missing part after handing over car to OLX.