[Resolved] Olx India — scooty fraud case in olx

Shashank Bahuguna

from Agra, Uttar Pradesh

Address:

Dehradun, Uttarakhand

I saw a scooty on olx.. I contact seller... And he asked to ppaid 23000 for it... I paid but he says the money will not refund.. He was fraud.. I request you to please arrest him.. And give my money back from him... There is a gang behind it.. All the identity they give was fake.. Please find them and take a action against them... Otherwise they will do again and again just like this

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Dec 26, 2019

Complaint marked as Resolved

Verified Support

Nov 25, 2019

OLX India Customer Care's response Dear Shashank,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

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Comments

Kolakaluri sailendra

from Mumbai, Maharashtra

Hi sir
I had a featured ad which I did for a month..I changed the city with neighbouring one and suddenly the ad was removed.

Called customer care and mailed them..

They had give a seven period window..

I want my back or the ad should run upto 1 month...

Please suggest