[Resolved]  Olx India — Sony xperia 1 III AD ID[protected] by apple india

Address:109/01, KE lines, Near umrao singh flyover

I had seen a add of sony xperia 5 III mobile for sale at 21999 in olx website through Apple india seller profile. I got whats app number in olx chat [protected]. He introduced himself as Akash singh named Apple india authorised reseller and shown his company id also. I make booking fee rs. 1499 for confirm book sony xperia mobile. I paid 1499 to above mentioned account. He told the sony xperia mobile will be delivered from Chandigarh warehouse, remaining payment to be paid after the delivery. I accepted and wait for ware house call from chandigarh. They called me from the mobile no [protected], and told me that the mobile cannot be send on cash on delivery. So i should have to pay full remaining amount of mobile i e 20500. I paid to his office account as mentioned above. Then they were told that the amount was not credited to bank. So once again they asked to pay 20500 and confirm order, The debited amount will be refunded at the time of delivery. I paid the amount 20500 by using google pay. Then they were told that the delivery boy will come to deliver the mobile and refund amount 20500. They asked to pay insurance amount 8000 for one year. I paid to the same account. But he didnot came. Later i got call fron warehouse number that the delivery will come tomorrow. Then found out that the same way of scam through olx website by apple india reseller profile on consumer complaints on internet. Please do action and retrieve the money that i paid
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Aug 2, 2022
Complaint marked as Resolved 
Verified Support
Jun 29, 2022
OLX India Customer Care's response
Dear OLX User,

We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.

Thanks,
Team OLX
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