[Resolved] Olx India — technical issue to activate my ad

[Resolved] Olx India — technical issue to activate my ad

A Abhay007 from Ghugus, Maharashtra

Ad id - [protected] I have republished this ad as it did not got sold but when i republished the ad it didn't get live so i called olx customer support they said increase your price - what is this? I want to sell my game cds and olx customer support tells me to increase the price listed on ad What kind of service is this? Previously the same ad was active but now they are telling me to change the price? It's my product so i want to sell at my price So kindly activate my ad fast. Was this information helpful? No (0) Yes (0)
Nov 7, 2019 Complaint marked as Resolved Nov 07, 2019 Updated by Abhay007 Poor Customer Service from olx India I have called several times and emailed them still my Ad is Not active. Nov 07, 2019 Updated by Abhay007 Now when I call on there customer care number it says THIS SERVICE IS NOT AVAILABLE NOW, what kind of service is this ? Nov 07, 2019 Updated by Abhay007 When calling on olx india customer care number it says - THIS SERVICE IS TEMPORARILY UNAVAILABLE Nov 07, 2019 Updated by Abhay007 Just now I called olx India support and they are saying me to Change my Ad price from 500rs to 1000rs, What is this ? Nov 07, 2019 Updated by Abhay007 if I want to sell my game CDs for 500rs then how can olx support can tell me to increase the price, This is really PATHETIC SERVICE. Verified Support Nov 08, 2019 OLX India Customer Care's response Dear Abhay, Greetings from OLX! Thank you for taking out time to write to us. We regret the inconvenience caused due to the deactivation of the Ad. Would like to in form you, we checked the account and discovered that your Ad was not published as the ad was offering the product at a lesser price than the market trend, which is not allowed as per our terms o[censored]se. However, we have activated your ad. Please check the link:-https://www.olx.in/item/my-original-ps2ps3ps4pspxbox-games-and-remotes-iid-[protected] To avoid any inconvenience in future, would suggest you to refer to our policies in reference to the prohibited products and services. Please follow link: http://help.olx.in/hc/en-us/articles/[protected]Prohibited-and-Restricted-Items-Services Hope this helps. In case of any queries or clarification please write to us on [protected]@olx.in. Thank you for your support & contribution to make OLX a safe and a secure platform for the users. Thanks, Team OLX
Add a Comment	Share
Submit Close