[Resolved] Olx India — the reason why my account has been banned

[email protected]

Address:

208001

Hi i had put an advert for myself looking for tellecaller job — job wanted in the olx classified in kanpur.
My email id is
[protected]@gmail.com
Phone no is [protected]

Why is my account blocked.
I have not done anything that is wrong.
Could you please unblock my account.
An esteemed company such as yours is the reason i put my ad in your free classified category.
I am an elderly gentleman who is looking for a job and my sister who is abroad keeps looking at your site checking and forwarding the relevant jobs to me to apply.
Please help me out and unblock my account asap.
Thank you

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Oct 28, 2018

Complaint marked as Resolved

Verified Support

Sep 27, 2018

OLX India Customer Care's response Dear Jagdeep,

Greetings from Team OLX!

OLX is an online platform which can only be accessed within local boundaries of India.

Your account is banned because you have tried to access your account via foreign IP which is not allowed on our site.

The good news is that since you are our valued user, we have re-activated your account.

We wish to clarify that an account is not manually blocked, however, our system automatically blocks the account if it detects having been accessed via foreign IP or VPN.

Thank you for the patience and understanding.

Thanks,
Team OLX