[Resolved] Olx India — Unfair Suspension of account

Parthasarathy Ravikumar

from Bengaluru, Karnataka

Jul 15, 2022

Address:

Delhi

I have paid subscription valid till 17/07/2022 to sell my 2 wheeler. Suddenly from 8th July I was not able to access my account. When I contacted OLX I was told that my account was suspended for breach of contract/ rules and conditions. Since I have not indulged in any such activity I have been asking them again and again to specify the breach but I an not getting a suitable reply.
I request that if they cannot give a convincing reply they should either revoke the suspension and extend it further to cover the loss of 8 days as on date, or refund the proportionate amount to me.

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Aug 15, 2022

Complaint marked as Resolved

Verified Support

Jul 15, 2022

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX