[Resolved]  Olx India — upi transfer fraud case with an olx buyer

This person with cell [protected] is a fraud and cheated me through olx as a buyer. He took rs. 10000 from my account via upi transfer. Later he copied my what's app profile pic and updated it as his on above mentioned number. I am attaching here my upi transfer screenshot details. Please help me to catch this person and helps other from such frauds.
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Apr 5, 2020
Complaint marked as Resolved 
Verified Support
Feb 24, 2020
OLX India Customer Care's response
Dear OLX User,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.

Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service.

Thank you for contacting OLX!
Complaint comments 

Comments

I tried selling few things on olx, transaction was made through google pay. I was given a QR code and asked to scan the QR code, after consecutive QR code scanning a total amount of 50000 was debited from my account.
Attaching the image of the person who did scam. He provided me this image.
OLX India Customer Care's response, Feb 24, 2020
Verified Support
Dear OLX User,

Greetings from Team OLX!

We completely understand your situation and apologize for the inconvenience caused.

Would request you to elaborate on your concern so that we can assist you accordingly.

It would be great if you could share the contact details of the person that you are referring to.

In case of further query or clarification please call our customer care number 9999140999 (10:00 am to 07:00 pm) available seven days a week from your registered mobile number or you can write to us on safety@olx.in.

We look forward to serve you better.

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