[Resolved] Olx India — washing machine deal with customer but he give information wrong

ravindrayash

Address:

Alwar, Rajasthan, 301701

I purchase a washing machine after i reached my home and run this machine rinse and spin not working properly to much vibration. Then i call him and tell please return this but he don't agree where i go now i want return this washing machine here i give you his number [protected] please solved my complent naveen dixit ashadeep neemrana rajasthan my number [protected] please resolve this compleet anyway i case seller and olx

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May 29, 2018

Complaint marked as Resolved

Verified Support

Apr 24, 2018

OLX India Customer Care's response Dear Ravindra,

Thank you for sharing the concern with us.

We have forwarded the details to our concern team so that they can take appropriate action on the same.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX