[Resolved] Olx India — washing machine issue

[Resolved] Olx India — washing machine issue

A Avalanche from Bengaluru, Karnataka

Bought a washing maching from smart electronics no 4/2, 5th cross, lalbaugh fort road, bangalore 560004 on 22 dec 2017. They were consistently calling to make the delivery and take the money. After it was delivered the washing machine started leaking water. Which was brought to light by calling the concerned shop owner mr. Qureshi. The owner never received the call, their technicians never received the call. Till today i. E., 11th jan 2018 i'm trying to reach out to them and nobody responds to any of the calls. This has been a frustrating issue that has not been resolved. Kindly take action against such fraudulent cases so the common man doesn't suffer their wrath. Was this information helpful? No (0) Yes (0)
Feb 14, 2018 Complaint marked as Resolved Verified Support Jan 12, 2018 OLX India Customer Care's response Dear OLX User, Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in. - Transaction receipt if any advance payment was done. - Ad id through which you have contacted the seller. - Chat/message history with the seller. - Contact number/email address of the seller. This will help us in taking appropriate steps on such users from repeating these activities on our site. Awaiting reply from you! Thanks, Team OLX
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