We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.)
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We apologize for the unpleasant experience. To immediately address your concern, please share the below details with us at [protected]@olx.in: -
• AD Id on which you contacted the user
• Contact details of the suspicious user
• Proof of fraud (like payment screenshots, delivery receipt, etc.)
For the safety of our users we regularly update the safety tips which is available here:- https://help.olx.in/hc/en-us/categories/[protected]Trust-and-Safety
Thanks,
Team OLX