[Resolved] Olx — New connection

Harsha.a chintu

Address:

No. 62 1st A cross 1st main kaveripura kamakshipalya bengaluru-560079

I'm harsha, i have requested new connection and paid the amount also
Next day engineering team came and checked for box near me and they said they want to install new junction box and i asked
About time to install it, they said they will install within 2-3 days but today is 7th day. I just keep on calling customer care they keep on saying they will install within 1 day but still i haven't got connection.
This is the worst thing.

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Sep 3, 2021

Complaint marked as Resolved

Verified Support

May 29, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!