Olx — Suspended my Fathers & Mothers Accounts

We have been trying to sell a bed for some time. Every time we post the ad OLX either suspends the account or suspends the Buyer's account who was trying to buy it.

Tried reaching out to their customer care, no response. Sent a mail, the email ID is incorrect.

I am not sure what needs to be done now.
My parents and myself are irritated at this point.

Account Details:
Mother: Sunita Tulsian
Father: Anoop Tulsian

Contact me on:[protected]