[Resolved] Olymp Trade — 650$ deposited still not reflecting in my real olymp account. It's been more than 5 days.

Sandeep Singh Dashrath thakur

from VASAI, Maharashtra

Jun 8, 2022

Address:

A 303 GODAVARI CHS SECTOR 9 VASANT NAGRI

I have deposited 650$ i.e 50, 453 INR on 3rd of June @4.12 pm. The transaction was successful through my UPI i.e [protected]@okaxis. I have received an email as well confirming the deposit. It's been more than 5 days now...i haven't received the money in my real olymp account.
I have sent them an email twice and provided all the required proof. Their customer care number isn't in use. There client support is also not replying

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Jun 8, 2022

Complaint marked as Resolved

Issue resolved. Would specially like to thank this forum for helping me. And last but not the least, would also like to thank olymp trade as they expedite the process

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hi!

Sandeep Singh Dashrath Thakur, thank you for contacting us. We are sorry to hear you had such a frustrating experience. It is important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.

Please provide your ID account in the comments. So we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Verified Support

Jun 08, 2022

Olymp Trade Customer Care's response Hi there!

Thanks for the update. We are always glad to help with any questions or difficulties that arise. Do not hesitate to contact us.

Best regards, Olymp Trade team.