Olymp Trade — 7000 Rs deducted from Bank but didn't received in my Olymp Trade account

Olymp Trade — 7000 Rs deducted from Bank but didn't received in my Olymp Trade account

N Niraj Basrani from Godhra, Gujarat Dec 20, 2022 Dec 22, 2022 This thread was updated on Dec 22, 2022

Today i made a deposit of 7000 Rs through IMPS method. I paid money through Paytm Bank Transfer. Payment to the account mentioned was successful. But when i came back after payment through paytm bank transfer to fill my UTR. I added my UTR number also & submitted. But after that i got a dialogue box prompting Payment Failed. But 7000 Rs of deducted from my Bank & till now i haven't received money in my Olymp Trade wallet. Please give me a refund. My user id[protected] Name -Niraj Basrani +1 photos Was this information helpful? No (0) Yes (0)
Olymp Trade customer support has been notified about the posted complaint.
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Olymp Trade Customer Care

Dec 21, 2022

Verified Support

Hello, Niraj Basrani.

Thank you for writing to us and letting us know about this pending. Unfortunately, we currently have technical difficulties with UPI. We can solve the case for you. To do so, please provide us with your ID account. So that we can check the pending and give you a call later on.

Waiting for your reply.
Best regards, Olymp Trade team.

Niraj Basrani

from Godhra, Gujarat

Dec 22, 2022

User id[protected]

Olymp Trade Customer Care's response, Dec 22, 2022

Verified Support

Hello, Niraj Basrani.

Thank you for writing back to us. We have passed your case and your ID account to our specialist. They are working on it and will contact you shortly.

Best regards, Olymp Trade team.