[Resolved]  Olymp Trade — 85$ successfully withdraw but not credited in my bank

On 1 Jan 2022, I withdraw ₹6302 from my Olymp trade account to my bank account, Money was successfully transferred from Olymp trade wallet but not credited to my linked bank account. Even I got an email for the successful transaction but still after 17days my ₹6302 was not credited to my bank account. You can check my linked updated bank account statement in pdf.

After contacting Olymp trade company they give me RRN no[protected]. I also contact my bank but they said no transaction send by your company side. But they claim they have already transferred my money, I'm using Phonepe UPI address ( [protected]@ybl ) for receiving my money in my bank account. I've already received payment in past from this company with the help of this UPI ID.

But this time money got deducted but not credited to my bank account. I need your help to fix this issue and please deposit my money to my bank account. Because

I NEED MY MONEY URGENTLY BUT THIS COMPANY DOES NOT UNDERSTAND MY SITUATION. 😭
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Feb 17, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2022
Olymp Trade Customer Care's response
Hi there, ImKaranSharma!

Thanks for getting in touch. We understand that sometimes a long wait leads to negative emotions. We are sorry to hear that you have encountered this. Usually, we do not have such situations and withdrawals are made as promptly as possible and without difficulties.
Kindly specify your account so that we can consider out your case. We would like to investigate your situation in more detail to provide extensive support.

Best regards, Olymp Trade team.
 
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