[Resolved] Olymp Trade — Account ban but deposit amount not refund

Gajendra9754

Jul 16, 2022

Website: olymptrade.com

Hello
Sir
My account ban 30 to 40 days ago but my depost amount not refund and company says your money refund 10 working days plz help me sir

My register gmail- [protected]@gmail.com

Plz help sir

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Jul 16, 2022

Complaint marked as Resolved

Sir my account ban but my depost amount not refund compnay says your depost amount refund 10 working days Account ban resoan- age under 18 Plz help me sir Depost amount- 2000 Depost upi- ab9131745418@paytm

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2022

Olymp Trade Customer Care's response Hello, Gajendra9754.

Thank you for writing back to us. In the case that your account is blocked due to a violation and you have not received the refund, it would be recommended to contact the claim department.

You can email the reclamation department: at [protected]@olymptrade.com and describe the situation you are facing. They will provide you with comprehensive advice.

Best regards, Olymp Trade team.

Jul 22, 2022

Updated by Gajendra9754 I send many email to claim department but no action, this reason I complet to this consumer complent plz help sir

Verified Support

Aug 15, 2022

Olymp Trade Customer Care's response Hello, Gajendra9754!

As we can see, the withdrawal has made[protected]. If you have any difficulties with receiving funds, then please contact our support service. We will be pleased to help you!

Best regards, Olymp Trade team.