Olymp Trade — account being credited
TTerence Meyer on Mar 31, 2020
I made a deposit into my olymph trade account using a skrill ewallet service. On registering my new account i made a deposit and recieved a bonus aswell. All funds reflected in my new account and i was happy. I logged out of the account and later on tried to log in again with no sucess, i re registered the new account and spoke to one of there online consultants. I provided proof of payment and was reassured the problem would be rectified within 24hrs. Nobody is responding to emails to rectify the problem. They are just avoiding me.
[Mar 31, 2020] Olymp Trade customer support has been notified about the posted complaint.
Verified SupportOlymp Trade Customer Care's response, Apr 01, 2020
Hi, dear Terence!
Kindly provide your e-mail or ID on the platform so we could identify you and update you with the current status of the request to financial department.
Best regards, Olymp Trade team.
Verified SupportOlymp Trade Customer Care's response, Apr 03, 2020
Hi, dear! According to the information we received, the payment is credited today, 03.04. Please, check your account!
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